Stage 5 practice includes which approach for solving problems?

• A. Rigid top-down decision making
• B. Reduction of cross-functional teams
• C. Quick problem solving by cross-functional teams
• D. Avoidance of conferences

Answer: (C)

The best approach in Stage 5 is leveraging quick problem solving by cross-functional teams. This works because bringing together people from different parts of the organization accelerates decision-making and ensures solutions address real, cross-departmental needs. Cross-functional collaboration pools diverse expertise, enhances communication, and builds broad buy-in, which speeds implementation and reduces the risk of downstream issues.

Rigid top-down decision making tends to slow progress and misses valuable on-the-ground insights from various functions. Reducing cross-functional teams would shrink the range of perspectives and capabilities available to solve problems, making solutions less robust. Avoiding conferences or meetings eliminates essential forums for alignment, feedback, and iterative adjustment, slowing learning and adaptation.