Which dimension includes creating readiness for change and overcoming resistance to change?

• A. Motivating Change
• B. Creating a Vision
• C. Managing the Transition
• D. Sustaining Momentum

Answer: (A)

This item tests how you prepare people for change by building readiness and addressing resistance. Mobilizing stakeholders, communicating why the change is needed, and removing obstacles to adoption are core activities of motivating change. This dimension focuses on getting people emotionally and cognitively on board, reducing fear or skepticism, and creating a compelling rationale to participate in the change.

In contrast, creating a vision is about describing the desired future state and direction, not the day-to-day readiness of people to act. Managing the transition concentrates on the steps, plans, and processes to move from old ways to new ones. Sustaining momentum is about reinforcing and maintaining adoption once the change is underway. Therefore, the aspect that explicitly includes creating readiness for change and overcoming resistance is motivating change.