Which level of intervention is best described as broad, organization-wide change?

• A. Developmental
• B. Transitional
• C. Transformational
• D. Individual level

Answer: (C)

Transformational change refers to broad, organization-wide change that redefines strategy, culture, and how work gets done across the entire enterprise. It goes beyond just improving current capabilities and aims to create a new operating model, aligning structures, systems, and people around a shared vision. It requires sustained leadership commitment and time, and it touches multiple departments, levels, and processes, producing a fundamental shift in the organization’s identity and way of operating.

Developmental change focuses on building capabilities at the individual or small group level, enhancing skills and competencies rather than altering the entire system. Transitional change is about moving from one state to another, usually as a temporary project or phase with a defined end. The individual level targets people or roles rather than the organization as a whole. Because the scenario emphasizes change that spans the whole organization, transformational is the best fit.