Which term best describes the practice of changing people and organizations for positive growth?

• A. Change Management
• B. Organizational Development
• C. Strategic Planning
• D. Operations Management

Answer: (B)

Organizational Development centers on planned, systematic change that strengthens how an organization works by focusing on people, culture, and the overall system. It uses interventions—like leadership development, team-building, and changes to structure or processes—to improve performance, adaptability, and long-term growth. Because it explicitly aims to develop both individuals and the organization as a whole, OD best describes changing people and organizations for positive growth.

Change management is about guiding and supporting people through a specific change or transition, focusing on adoption and implementation. Strategic planning concentrates on setting direction and goals, not the broader development of people and organizational culture. Operations management focuses on the efficiency and effectiveness of daily processes, not on developmental change within the people or the organization.