Which term describes practices that promote change and adaptation within the organization?

• A. Built to change organizations
• B. Operational and functional-level strategies
• C. Human capital
• D. Executive Information System

Answer: (A)

The concept being tested is designing the organization to be adaptable and change-ready. A term that describes practices that promote change and adaptation across the organization refers to building the organization in a way that it can quickly reconfigure, learn, and adopt new strategies, technologies, or shifts in the environment. This means having flexible structures, cross-functional collaboration, modular processes, clear change governance, and ongoing capability development embedded into how the organization operates. When change is baked into the design, initiatives are more easily implemented and sustained.

Operational and functional-level strategies focus on optimizing how parts of the organization run today, not on fostering wide-ranging adaptability. Human capital centers on the people and their skills, which are important but don’t by themselves establish a system-wide change-promoting posture. An Executive Information System is a tool for delivering data to leaders; it aids decision making but does not inherently establish the broader practices that enable ongoing change.